Refunds & Returns

At rpr24x7store.com, we want you to be 100% satisfied with your purchase. If you're not happy with your order for any reason, you can return it within 15 days of delivery, subject to the terms below.

1. Eligibility for Returns

To be eligible for a return:

  • The item must be unused, unworn, and in its original condition.

  • It must be returned in the original packaging with all tags, manuals, and accessories.

  • The return must be initiated within 15 days of receiving the item.

2. Non-Returnable Items

The following items cannot be returned:

  • Products marked as final sale or non-returnable

  • Opened or used personal care or hygiene products

  • Customized or personalized items

  • Perishable goods

3. How to Initiate a Return

To initiate a return, please contact us at:

📧 Email: Support@rpr24x7store.com
📱 Phone: +91 9811448646

Provide your order number, the reason for return, and any relevant photos if the item is damaged or defective.

4. Return Shipping

  • Customers are responsible for the return shipping costs unless the item is defective or incorrect.

  • We recommend using a trackable shipping method and keeping the receipt until your return is processed.

5. Refund Process

  • Once we receive and inspect the returned item, we’ll notify you via email.

  • If approved, your refund will be processed within 7–10 business days to your original payment method.

  • Shipping charges (if any) are non-refundable, unless the return is due to our error.

6. Exchanges

If you want to exchange an item for a different size, color, or variant, please contact us. Exchanges are subject to stock availability.

7. Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery. We’ll send a replacement or issue a refund at no additional cost.

8. Contact Us

If you have any questions about our Refunds & Returns Policy:

📧 Email: Support@rpr24x7store.com
📱 Mobile: +91 9811448646